WITH VOICE AI Unlock 24/7 Member Service Without Adding Staff.
Your Members Hate Waiting on Hold - Here's the Fix.
Every minute your members spend stuck in hold queues is a hit to their trust, loyalty, and satisfaction. With AI-powered voice automation, you can give them instant answers—while lowering costs and freeing your staff for what matters most.
Never miss a member call again — deliver instant answers 24/7
All Inbound Voice AI Solutions Include:
24/7 Member Service —
No hold times, ever.
Smart Automation —
AI handles routine calls instantly.
Intelligent Routing —
Sends members to the right staff when needed.
Staff Relief —
Free your team to focus on high-value conversations.
Fraud & Card Support —
Urgent calls routed with priority.
Loan & Payment Handling —
AI captures intent and routes for action.
Call Analytics Dashboard —
Insights into why members call.
Continuous Learning —
Improves over time for better service.
Start Voice AI Risk-Free —
We’ll Waive the $1,497 Setup Fee for FLEX CUs
We’re waiving your entire Voice AI setup fee for a limited time. Start reducing member wait times, freeing staff, and boosting satisfaction — without paying onboarding costs.
FLEX Bonus available through October 11, 2025.
Setup fee waived ($1,497 value) when activated within 3 weeks of FLEX.
Voice AI usage is billed at $0.20 per minute post-launch. Most credit unions spend far less than the cost of a single part-time CSR.
Just Call. The AI Does the Rest.
Every call is answered instantly. Members speak naturally, the AI understands, and your credit union delivers frictionless service.
24/7 Answering & Automation
Our Voice AI never sleeps. Unlike traditional call centers, every member gets a real-time response the moment they dial in. This means no more frustration from long hold times and no more missed opportunities to support your members when they need you most.
Always-on support, no matter when members call.
Handles routine requests instantly (hours, routing, balances, etc.).
Reduces wait times and eliminates missed calls.
Smart Routing & Integrations
Every call is intelligently understood and directed to the right place. Whether it’s a simple balance inquiry or an urgent fraud issue, the AI makes sure members reach the right department quickly. Plus, it works alongside your existing phone and core systems so your team can work seamlessly.
Directs members to the right department or staff member.
Works alongsideth your existing phone and core systems.
Prioritizes urgent issues like fraud or card problems.
Analytics & Continuous Improvement
Every interaction generates insights you can use. The system tracks call reasons, resolution rates, and trends over time so you know exactly what your members need most. And because the AI learns with every call, service only gets smarter and more personalized the longer you use it.
Real-time dashboard with insights on why members call.
Tracks resolution rates and call outcomes.
AI learns over time, delivering better responses every day.
Hear Voice AI in Action.
Click below to hear how our AI handles the most common credit union calls.
Lost or Stolen Card
AI provides the member with the steps they need to take and sends a direct SMS with instructions for next actions.
Auto Loan Inquiry
AI provides info and connects to lending officer.
Branch Hours & Locations
AI gives today’s hours and nearest branch details.
Online Banking Help
AI guides the member through login/reset process and sends a direct SMS with the steps.
Fraud Alert
AI flags urgency and routes member to fraud department immediately.
Card Activation
AI provides members with the details they need to activate their card and guides them to the secure core system process.
Loan Payment Help
Walks member through making or scheduling a payment.
Account Balance Inquiry
AI guides the member to securely log in to their online banking to view real-time balances.
The DIGITAL Partner Forward-Thinking Credit Unions Rely On.
What others are saying
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California Community Credit Union
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